top of page

Privacy Policy

Last udpated March 1, 2026

1. Introduction

hublle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our project management platform.

​

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, job title, department, phone number

  • Profile Information: Profile picture, display name, preferences

  • Project Data: Projects, tasks, work items, documents, comments, risks, budgets, resources

  • Communication Data: Messages, comments, mentions, notifications

  • Payment Information: Billing details, payment method (processed securely through payment providers)

​​

Automatically Collected Information

  • Usage Data: Features used, pages visited, time spent, clicks, interactions

  • Device Information: Device type, operating system, browser type, IP address

  • Log Data: Access times, error logs, performance data

 

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session

  • Remember your preferences

  • Analyze usage patterns

  • Improve platform performance

​​

3. How We Use Your Information

We use collected information to:

  • Provide Services: Deliver, maintain, and improve our platform

  • Authentication: Verify your identity and manage access

  • Communication: Send notifications, updates, and support messages

  • Collaboration: Enable team features and real-time collaboration

  • Analytics: Understand usage patterns and improve features

  • Security: Detect and prevent fraud, abuse, and security issues

  • Compliance: Meet legal and regulatory requirements

  • AI Features: Provide AI-powered insights (data processed securely, not shared externally)

​

4. Data Sharing and Disclosure

We Share Data With:

Within Your Organisation: Team members and administrators in your tenant can access shared project data based on their role permissions.

Service Providers:

  • Cloud hosting (secure data centers)

  • Authentication services

  • Email delivery services

  • Payment processors

  • Analytics tools

​​

Legal Requirements: To comply with laws, regulations, or legal processes; to protect rights, property, or safety; to enforce our Terms of Service.

​

We DO NOT:

  • Sell your personal data to third parties

  • Share your data with advertisers

  • Use your data to train AI models for other customers

  • Share data across different tenant organisations

e​

5. Data Security

We implement industry-standard security measures:

  • Encryption: Data encrypted in transit (TLS/SSL) and at rest

  • Access Controls: Role-based permissions and authentication

  • Regular Backups: Automated backups with disaster recovery

  • Security Audits: Regular security assessments and penetration testing

  • Employee Training: Staff trained on data protection best practices

 

6. Data Retention

  • Active Accounts: Data retained while account is active

  • Deleted Content: Recoverable for 30 days, then permanently deleted

  • Closed Accounts: Data retained for 60 days in quarantine, then permanently deleted

  • Legal Requirements: Some data may be retained longer for legal/compliance purposes

  • Anonymized Data: We may retain anonymized usage statistics indefinitely

 

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data

  • Correction: Update or correct inaccurate information

  • Deletion: Request deletion of your data (subject to legal requirements)

  • Export: Download your data in a portable format

  • Restrict Processing: Limit how we use your data

  • Object: Opt-out of certain data processing activities

  • Withdraw Consent: Stop certain data uses where based on consent

​​

To exercise these rights, contact us at privacy@hublle.co

 

8. Multi-Tenant Data Isolation

  • Each organisation (tenant) has completely isolated data

  • Users cannot access data from other organisations

  • Cross-tenant data sharing is not possible

  • Administrators can only manage users within their tenant

 

9. Children's Privacy

hublle is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

 

10. AI and Machine Learning

Our AI features:

  • Process your data to provide insights and recommendations

  • Do not share your data with external AI providers

  • Keep all data within our secure infrastructure

  • Allow you to opt-out of AI features if desired

 

11. Regional Compliance

​

GDPR (European Union)

We comply with GDPR requirements including legal basis for processing, data protection impact assessments, right to be forgotten, data portability and breach notifications within 72 hours.

​

CCPA (California)

California residents have additional rights to know what personal information is collected, know if personal information is sold or disclosed, opt-out of sale and non-discrimination for exercising rights.

 

12. Contact Us

For questions about this Privacy Policy:

bottom of page